What you choose to share
If you contact us, we receive the name, store name, email, optional phone number, and message you submit. Demo requests also include your preferred days, times, and time zone so Pablo Ignacio can arrange a time with you by email. Please avoid sending payment details or sensitive customer records.
Chat conversations
The website’s assistant sends your messages and recent conversation context to Anthropic to generate a reply. The conversation is held in the current browser page and is not intentionally stored in a customer database by this website. Service providers may process or retain data under their own policies. The assistant is AI and can make mistakes.
Contact and scheduling providers
Contact messages and demo requests are delivered through Resend to Pablo Ignacio at pablo@trygemconcierge.com, with your email address as the reply address. The current form does not reserve an appointment or create a calendar event. Pablo replies by email to confirm a time. The request is handled in email; the current form does not add it to the retained appointment database.
Technical information
The hosting provider may process request information and operational logs. The application uses request information for temporary abuse protection. This build does not include advertising pixels, marketing cookies, or a third-party analytics script.
Questions and requests
Email pablo@trygemconcierge.com to ask about information you have shared, request a correction, or discuss deletion. Information needed for an ongoing request or applicable recordkeeping obligations may need to be retained.
Product service information
Customer-store messaging services may have additional data-processing arrangements. Ask Pablo Ignacio for the terms that apply to your proposed setup before sending customer data to the product.