Bridal
From the ring they imagine to a visit they look forward to.
BRIDAL INQUIRY
An oval diamond. Around $15k.
Conversation received
The next step takes shape…
AI chat and messaging, built for jewelers.
Answer after-hours questions, arrange consultations, send repair updates, and ask for reviews. Here’s what each looks like in your store.
Custom design
Capture the story behind the piece. Bring your jeweler in.
HEIRLOOM REDESIGN
Could we reimagine my grandmother’s ring?
Conversation received
The next step takes shape…
Repairs & pickup
Keep customers informed while your team stays at the bench.
REPAIR R-1042
Is my ring sizing ready?
Conversation received
The next step takes shape…
Reviews & follow-up
Make the next hello as thoughtful as the first.
AFTER THE VISIT
A special visit. A thoughtful follow-up.
Conversation received
The next step takes shape…
Illustrative workflows · Sample data
Answer the after-hours inquiry.
Answer common questions about your store while your team is away from the counter. Use the hours, services, and policies you approve.
“Do you offer custom engagement rings?”Website chat in every plan
Turn an inquiry into a consultation.
Help turn a bridal or custom inquiry into a consultation. Appointment confirmation texts give customers the details before their visit.
“We’d love to see a few oval settings together.”Confirmation texts on Growth and Pro
End repair phone tag.
Send a repair or pickup text when your team supplies a new status. Customers know where things stand without interrupting the bench.
“Your resizing is complete and ready for pickup.”Growth and Pro
Ask for the review after the visit.
Invite customers to share an honest review after a purchase or repair pickup. Apply the same request process to everyone.
“Thank you for visiting. Would you share your experience?”Basic requests in every plan; workflows on Growth and Pro
Pick up where your colleague left off.
Bring website chat and SMS into a shared inbox so your team can follow the conversation. Discuss Instagram access and account eligibility during setup.
“I spoke with someone yesterday about an appraisal.”Every plan; 1, 3, or unlimited seats
Take over when a customer needs you.
Review a reply, edit it, or take over. Questions without an approved answer should go to a person who can help.
“Let me ask our jeweler to confirm that for you.”Owner control in every plan
More time for the people
on the other side of the counter.
Meet Pablo Ignacio. See a real walkthrough. Bring your questions.
Book a 30-minute demo
30 minutes. No pitch deck.
No contracts. Cancel anytime.